Although entry issues are extremely uncommon, you can trust that resolving them will remain our utmost priority. If no comparable replacement is available, a full refund will be issued within a timely manner.

Refund Eligibility Refunds are issued only for:

• Event cancellation by the organizer.
• Invalid or unusable tickets.

Non-Refundable Cases No refunds for:

• Changed personal plans or schedules.
• Incorrect information provided during purchase.

Refund Requirements:

Your first point of contact will be our team via Phone: 888-362-7815. Email your situation and request to info@eventdaytickets.com and include all of the important details of tickets and the situation. 

In the rare instance that we do not have a comparable ticket replacement available, refunds will be processed within 7-14 business days.